We ordered a Wine Rack which had been difficult to find, and when the Wine Rackarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Thank you so much. Big Greatly Congratulations to you. Good Deals. If you would like to buy Wine Rack. Karnes Solid Wood Tabletop Wine Bottle Rack is a nice product to buy for yourself and your family.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Wine Rack with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! Product Type: Wine Bottle Rack Design: Tabletop Material: Metal Overall: 9'' H x 14'' W x 8'' D Color: Silver
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. The Quality of Wine Rack I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Ordered new Wine Rack. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Wine Rack originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. I bought several of these Wine Rack to give to friends and family. It seems more expensive than it is. I always point it out and it makes the recipient of the gift feel very special. It is nice! When they go on sale, this is a good gift to stock up on, everyone loves this gift!
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Product Type: Wine Bottle Rack Design: Tabletop Material: Metal Overall: 9'' H x 17.5'' W x 7'' D Color: Red
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Wine Rack but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Wine Rack and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Product Type: Wine Bottle Rack Design: Tabletop Material: Solid Wood Overall: 18'' H x 16'' W x 6'' D Color: Black
I ordered Wine Rack. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Wine Rack. It took about a week to deliver. The Wine Rack came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! Fast shipping. Wine Rack exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Wine Rack is excellent.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Wine Rack was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Wine Rack are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! Product Type: Wine Bottle Rack Design: Tabletop Material: Metal Overall: 19'' H x 14.5'' W x 6.75'' D Color: Gold
I had to order Wine Rack for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. I have purchased the Wine Rack from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors!
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! Product Type: Wine Bottle Rack Design: Tabletop Material: Metal Overall: 9'' H x 12.68'' W x 6.3'' D Color: Black