I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Dining Chair, one I had priced locally and found on Wayfair for less than half the retail cost. When the Dining Chair arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Dining Chair the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Dining Chair. This is a very nice Dining Chair. Excellent packaging nice for presenting as a gift. I am very happy both with the seller and the Dining Chair.
The Quality of Dining Chair I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. Main Material: Solid + Manufactured Wood; Upholstered Upholstery Material: Linen Upholstery Fill Material: Foam; Sponge Weight Capacity: 250lb. Seat Height - Floor to Seat: 20.67''
I ordered a Dining Chair from Wayfair and another Dining Chair from another company last month, the couch came within 2 weeks, the Dining Chair, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Dining Chair as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Dining Chair was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Dining Chair are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Dining Chair from them. Excellent service and fast shipping. These Dining Chair is a classic. The color is beautiful, too. Overall, I'm glad I bought it. Doerr Dining Chair (Set of 2) is smart and worth the dollar. These Dining Chair were perfect, I get compliments on it all the time and I'm sure this will be my favorite Dining Chair. It was worth every penny! Buy buy buy!
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Dining Chair and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. Main Material: Wood Main Color: Brown Weight Capacity: 250lb. Seat Height - Floor to Seat: 18.5''
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Love shopping at Wayfair... love the quality, price and service. I returned Dining Chair, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. My girlfriend has had her eye on this furniture for a long time and her birthday just arrived, so I decided to get it as a gift. She loves it! It's the perfect! It fits everything and fits anywhere. Great Dining Chair for quality.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Main Material: Solid Wood Main Color: Distressed White/Burlap Weight Capacity: 250lb. Seat Height - Floor to Seat: 18.25''
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. Last purchase was a new Dining Chair. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Dining Chair for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
Recently purchased some Dining Chair. The Dining Chair shipped extremely quickly and were at my door in 10 days. The Dining Chair quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. My friend loved this Doerr Dining Chair (Set of 2), it's really beautiful! It is simple and sophisticated and can be used with anything that is great for everyday use. The reason I am giving 4 stars and not 5 is because in one of the review photos.
I have purchased the Dining Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Main Material: Plastic Main Material Details: Plastic Main Color: Gray Weight Capacity: 400lb. Seat Height - Floor to Seat: 17.25''
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. I love my this Dining Chair. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Main Material: Solid Wood Main Color: Gray/Brown Weight Capacity: 250lb.