I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Walk In Bathtub is beautiful, strong, but still smooth. The perfect color in a perfect Walk In Bathtub. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!
Our Walk In Bathtub is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Walk In Bathtub this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Primary Material: Fiberglass Faucet Included: Yes Overall Product Weight: 169lb. Overall: 54.25'' L x 33.75'' W
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
During that last few months I have purchased a number of items (Walk In Bathtub) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. I have always wanted to get a Walk In Bathtub, but I never found one that met all my criteria. This Walk In Bathtub is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Walk In Bathtub, do not think about it ... It's incredible!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Primary Material: Acrylic Faucet Included: Yes Soaking Depth - Top to Bottom: 34'' Overall Product Weight: 220lb. Overall: 55'' L x 29.5'' W
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I carry Walk In Bathtub for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Walk In Bathtub! Do not pay extra for fast shipping, but it was delivered days earlier than expected.
I ordered a Walk In Bathtub and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Primary Material: Fiberglass; Acrylic Faucet Included: Yes Soaking Depth - Top to Bottom: 28.75'' Overall Product Weight: 220lb. Overall: 52'' L x 29.5'' W
I've finally ordered a Walk In Bathtub on Wayfair a while ago and it is better than my old Walk In Bathtub I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Walk In Bathtub is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I ordered a Walk In Bathtub from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! I want these Durango 37" x 32" Walk in Air/Whirlpool Fiberglass Bathtub with Faucet, Heater and Integrated Seat's are every color! The fit is perfect and true to its size. I love this furniture! Perfect for everyone as well as one night. Very good product. Cool The material is too good. I can buy it in another color too.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! Primary Material: Acrylic Faucet Included: Yes Soaking Depth - Top to Bottom: 28'' Drain Placement: Right Overall Product Weight: 310lb.
We ordered a Walk In Bathtub which had been difficult to find, and when the Walk In Bathtubarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Walk In Bathtub with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! I have been watching this Durango 37" x 32" Walk in Air/Whirlpool Fiberglass Bathtub with Faucet, Heater and Integrated Seat for too long before deciding to buy. It is perfect. I bought this Walk In Bathtub last week and I love it !! I've had compliments I was wearing, right from when I was trying them out at the store! Looks good.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Primary Material: Fiberglass Faucet Included: Yes Soaking Depth - Top to Bottom: 37'' Drain Placement: Left Overall Product Weight: 220lb.