I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. I bought this Annalease Low Profile Bed as a New Year present for my daughter. It is as described online. Platform Bed looks good even though I feel it is too expensive. Should come with better packaging for the price.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. Frame Material: Metal Adult Assembly Required: Yes Clearance from Floor to Underside of Bed: 12.6'' Recommended Mattress Thickness: 8''
Recently purchased some Platform Bed. The Platform Bed shipped extremely quickly and were at my door in 10 days. The Platform Bed quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I have purchased the Platform Bed from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Absolutely perfect Platform Bed. I was very skeptical to buying after seeing some of the reviews. But product was exactly as described!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Frame Material: Metal Adult Assembly Required: Yes Clearance from Floor to Underside of Bed: 12'' Recommended Mattress Thickness: 8''
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Platform Bed was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Platform Bed is beautiful, strong, but still smooth. The perfect color in a perfect Platform Bed. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!
Our Platform Bed is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Platform Bed this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No Clearance from Floor to Underside of Bed: 12.6''
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
During that last few months I have purchased a number of items (Platform Bed) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. I have always wanted to get a Platform Bed, but I never found one that met all my criteria. This Platform Bed is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Platform Bed, do not think about it ... It's incredible!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Frame Material: Solid Wood Box Spring Required: No Adult Assembly Required: Yes Overall: 13'' H x 63.5'' W x 83.5'' L Overall Product Weight: 60lb.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I carry Platform Bed for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Platform Bed! Do not pay extra for fast shipping, but it was delivered days earlier than expected.
I ordered a Platform Bed and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Box Spring Required: No Adult Assembly Required: Yes Compatible with Adjustable Bed: No Clearance from Floor to Underside of Bed: 12''